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The player from Nigeria, despite having provided all necessary verification documents, encountered issues with his 1xbet account, which remained locked for almost a year. The casino asked for documents to be sent to Mexico, which was not possible due to his country’s postal limitations. We sought additional information from the player to help resolve the issue but received no response.
The player from Algeria deposited 24,000, appearing not to have been credited to their casino account. The player contacted live support and was directed to an email address, but has received no response. The complaint was resolved as the player’s money got credited.
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It’s a game where you the customer, choose line-ups for two virtual teams from players (or teams) participating in real matches. Then you place bets based on the performances of those players (or teams). Bets are later settled based on the total number of sets (or goals) won (scored) by the virtual team’s players in their respective real matches.
He had been waiting for over three weeks for it to process without any progress. In the meantime, he was able to withdraw €4,500, but the rest of his money had disappeared from his account for no reason. His account was also closed where the casino claimed he broke a rule while he let someone else play at his account. The casino asked the Askgamblers to close the complaint as resolved, but the player asked for proof. The casino never provided any and this case remained unresolved.
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We had attempted to investigate the matter and asked for additional information from the player. However, due to a lack of response from the player, we were unable to proceed with any further investigation or provide potential solutions. Sports betting in India is not illegal, per se, however, there are a few restrictions in terms of bookmakers and deposits.
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The player from Belarus is experiencing problems with completing KYC. The casino keeps asking him to send the same documents over and over. The player provided everything and then he was accused of having multiple accounts. Unfortunately, the casino only described what happened without providing supporting evidence, therefore we were forced to close this case as unresolved. The player from Iran had deposited money into his account but the funds seemed to be lost.
Just like the desktop website the intuitive navigation, the well-structured menu and the high level of usability are providing an excellent impression. The highly functional website gives a full access to the portfolio of 1xBet and enables the betting fans to place their options and tips simply by their mobile devices on the go. I enjoy using 1Xbet for its excellent odds and live betting options. The variety of sports and events available for betting is impressive. The platform operates smoothly, and I appreciate the quick payouts.
The player from Germany asked the casino to get self-excluded due to his gambling addiction. He wanted to get his €600 worth of deposit back and the security team asked him to provide documents for verification. He also provided his medical report via mail and was asked to wait for all this to process. Later on, the casino asked for more time and when six months passed since he filed the complaint, all of his documents at this point became invalid for verification. Towards the end of the discussion, the casino claimed that the player lost his deposit before he asked to be self-excluded. The player even posted one of the casino’s term and condition that stated the players from Germany were not allowed to play, but he was able to register and deposit money.
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The first thing you should do after creating an account on a betting site in India is place a deposit. To novice punters, this can present a challenge that leads to many questions about the accepted payment methods, deposit amounts and speed, and if it is possible to deposit in rupees. At the front line is licensing and safety, as we only want you to play on platforms with licences from proper regulatory bodies.
According to the casino, the player failed their verification process. It happened when he won a big amount, €21,000 and the verification started. In the end, the player turned for the help of a Ukrainian lawyer who would help him get this issue resolved. The player claims that all his withdrawal requests were rejected. He tried the bank transfer which didn’t work, so he would like to use Payeer instead. Felipe, a player from Brazil, experienced a processing difficulty in the 1xBet Casino.
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The player was advised to deposit using a new method and wager the entire deposit amount with odds of at least 1.1, to enable withdrawal using the new method. The player had not responded to the latest advice, leading to the rejection of the complaint. The player from Argentina had two accounts with an online casino, one linked to an email, and the other to a phone number. Due to a misunderstanding, both accounts had been blocked, one of which had contained his funds.
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The player from Argentina had his withdrawals blocked by 1xbet after some playing. The casino asked for several identity proofs, which he provided, but he hit a halt when asked for a public utility bill, as he lived with his family and the utilities were not in his name. The player explained his difficulty in providing the requested document due to mismatched addresses and planned to update his ID and utility bills.
Eventually, the player’s withdrawal was processed, but his account was closed without explanation. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate. Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk. We attempted to assist the player and requested more information to clarify the situation.
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The casino had blocked his account and removed all his winnings after discovering there were two accounts with the same details. The player had suggested merging the accounts instead of blocking. We had asked for additional information from the player to further investigate the issue. However, the player did not respond to our request, which led us to reject the complaint due to lack of further communication from the player’s side. The player from Bolivia made a withdrawal request and went through a two-week verification process. The casino is no longer allowing withdrawals through the previous method, Airtm, and instead is pushing for cash-withdrawal.
This includes keeping to a strict code of conduct including responsible gambling. In the two innings where India batted first, they smashed 20 fours in the 2nd T20I and 18 fours in the 3rd T20I. On average, they’ve scored 19 fours per game across the last three T20I matches of the series. Zimbabwe might have entered into the fourth T20I with reasonable belief after having only suffered one big defeat at the hands of the reigning T-20 world champions.
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That’s why we always examine these aspects in our casino reviews. The information regarding the casino’s win and withdrawal limits is displayed in the table below. Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos’ way of putting things right. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. If you have a Neteller account, then you know what a great ewallet is in your hands.
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We attempted to investigate the issue, but due to the player’s lack of response to our inquiries, we were unable to proceed and had no option but to reject the complaint. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker. The bookmaker had set event limits, cancelled the withdrawal, and had requested various forms of verification such as photos and three months worth of receipts. Despite having provided these, the player received no response from support. We had attempted to investigate the issue by asking the player additional questions for clarification.
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The player from India had confronted a complicated verification procedure with 1xBet after depositing and winning. When the player attempted to withdraw the profits, the casino had requested various documents and, after their submission, had stated that his account was under verification for 180 days. Additionally, 1xBet’s customer service had not been responsive and helpful. Despite having provided all the requested documents, the issue had remained unresolved. We had informed the player that depositing from a third-party account was against the casino’s terms and that the casino had the right to void winnings and block accounts based on this. We had also clarified that we handled complaints related to online casinos only and had limited insight into sports betting issues.
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Later on, the casino promised they would provide an update regarding this issue within forty-eight hours, but they didn’t do so. An Indian player’s withdrawal and casino gameplay were blocked. Despite having provided the requested ID cards and other details to the casino’s security team, further requests were made for a mobile operator app screenshot containing personal data. The player was struggling to meet these requirements and sought assistance. The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account.
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The casino responded by stating that the player had violated their terms and conditions by having multiple accounts. Despite the player’s contestation, the casino stood by its decision. The Complaints Team tried to mediate between the two parties, but due to the player’s inability to provide the required documents and his unresponsiveness, the complaint was closed/rejected.
The player from Nigeria had reported that his 1xBet account had been blocked for KYC verification. Despite having provided the requested documents, 1xBet support had claimed the identification provided was fake. Even after notarizing the documents, they were still unable to access their funds and only received automated responses from support. We had asked the player to forward us any documents they had already sent to the casino for further investigation. However, the player decided to close the case as the matter had been moved to Curaçao.
The player had been advised to wait for the refund process to complete. However, due to lack of further response from the player, we had to reject the complaint. The player from Bolivia had been trying to verify his account for a week but it remained in the processing queue.
After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. The complaint was rejected because the player didn’t respond to our messages and questions.
But now the casino is rejecting his $14 withdrawal, citing issues with the payment method despite accepting deposits through it. Binance Pay is the only payment method available to the player. If you are into sports betting, Skrill has the ultimate in-app feature for you! Its developers just revolutionized the digital wallet by adding an in-app Sports Corner. The latest version of the Skrill app has a surprising new feature, the … If you want to withdraw cash for your digital wallet account, Net+ prepaid MasterCard is the most straightforward method.
Despite having provided multiple bank statements and even a video of the process of obtaining the statement, the casino continued to request more detailed information. After a lengthy back-and-forth, the casino’s Security Department decided to send new instructions to the player. Eventually, the player confirmed that the funds had been released from his account, resolving the issue.
However, his recent deposit of usd was withheld due to a sudden account block. The player had confirmed he did not use multiple accounts for bonus abuse, and had asked the casino to close any other accounts. The player did not respond to further queries from the Complaints Team, which made it difficult to investigate the issue further. As a result, we had to reject the complaint due to the player’s lack of response.
Despite having provided the requested documents for verification, the player remained unable to access his account and had received no response from the casino’s security team. The player had last communicated with the casino in May 2023 and had been unable to get a response since then. We had received the player’s verification documents but could not assist due to the complaint being over a year old, which made it a ‘cold case’. The player from Benin had his account with 1xBet blocked for nearly two years. The casino was then requesting proof of no gambling addiction. He claimed to have deposited more than $30,000 and had a balance of $5,000.
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An early payout is an option with a bookmaker when a bet is settled early, instead of waiting for a match to finish. It should not be confused with a cash-out option, which is when a player closes a bet early for a reduced payout to ensure that they win. With most credit cards and online money wallets, the minimum deposit with 1xBet is just €1, which is much lower than most other bookmakers. Because of the number of payment methods that they have available, I’ve found putting money into my account a simple process and money gets credited easily. 1xBet has its own mobile application for iOS and Android devices. Installing the application on your phone, or other mobile devices, gives you free access to the live streaming on your mobile device.
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We attempted to gather more information from the player to proceed with the investigation but received no response. Consequently, the complaint was rejected due to a lack of communication from the player. Members of our casino review team contacted the casino’s representatives to learn how helpful, professional, and quick their responses are.
The Lotto channel is live 24/7, with a new draw every 1, 3, 7 and 10 minutes, while live Keno sessions by Ezugi are only 4 minutes apart. TV Bet has a more versatile selection of live games, offering the players a choice of live wheel, poker, 5Bet, 7Bet, Keno, Jokerbet, 21Bet, and backgammon (announced). The registration with the account of the Social Networks reflects the modern setting of the sports betting provider. They’ve been aggressive in their marketing but there were talks about it being scam.
With millions of customers from Asia, Dafabet brand as earned a lot of respect and trust among its users. In India the Dafabet APK is one of the most downloaded ones for online sports betting. Draw HT value bets are a great way to find value in the first half of football matches. This page will show you the latest value bets for the draw at half time. Both teams to score is a very popular market with bettors, and it’s natural for us to edge towards more goals in our betting.
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The player from Canada reported that his account with 1xBet had been closed and winnings significantly reduced after verification. Despite having provided the requested documents and selfies for verification, the casino alleged that he had multiple accounts, a claim the player refuted. After the player contacted the casino, it was revealed that he and his friend, who lived at the same address, had used the same payment method, which was against the casino’s rules. Consequently, the casino closed the player’s account and settled all bets with odds of 1. The remaining balance of 500 Canadian dollars was withdrawn by the player.
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The place will convert your Kenyan currency to whichever one of these you wish to use when playing. Online casinos have been supportive of the cryptocurrency industry in the last few years. The universal nature of such currencies and the transparency involved with them makes these currencies valuable for many groups. That could change depending on what the site does in the future.
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Even though 1xBet has an app for Android in the form of an apk file, the company managed to get its iOS product on the App Store. This is definitely a huge plus because Apple’s recent gambling purge affected a lot of users. Fortunately, those with iPhone do not need to download any additional files. All they have to do is open the App Store and find the app they want. There is a customer service team on standby to answer any questions.
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We concluded that the casino had acted within its terms and conditions, and the complaint was rejected. The player from Morocco was facing difficulties in withdrawing $4000 from 1xbet. Despite having successfully verified his identity, the casino accused him of using falsified documents and blocked his withdrawal attempt. The player stated that he had won the amount through sports betting, not casino games.
The player reported that the verification process had been ongoing since February 16th and all the documents had been accepted. The situation escalated when the player’s account was blocked. Despite our team’s efforts to mediate and extend the complaint’s timer, the player did not respond to our messages, leading to the rejection of the complaint. In this review of 1xBet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. AstroPay offers a cashback of 1% for players who deposit over 5,000 EUR/USD into their AstroPay accounts and use it for online gaming transactions.
The player was asked to provide an official response from the bank, but failed to do so within the given timeframe, resulting in the complaint being rejected. The player from Austria, who had been a 1xbet member for 3 years, reported that his account was abruptly deleted after he had deposited 1.1 million dollars. The player, who had engaged in sports betting (E-Sports) and casino games, hadn’t received a satisfactory response from the casino’s support team. The casino maintained that they were waiting for a response from the Licensing Authority regarding the complaint. The player had expressed dissatisfaction with the casino’s response and threatened to make the issue public. The casino had advised the player to wait for the final status upon the decision of his appeal by the Licensing Authority.
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After the complaint was raised, the casino completed the account verification and the player successfully withdrew his funds. The player from India had deposited ₹1,900, which had not arrived in his casino account. He complained about the lack of responsiveness from customer support. We had advised him to forward his payment receipt for further investigation, but he had not responded to our messages.
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After an extended correspondence between the player, the casino, and the Complaints Team, the casino received the player’s apostilled document via postal service. Following this, the player’s verification was completed, and the player was permitted to withdraw the remaining funds. The player confirmed that the withdrawal had been processed successfully and has received the winnings. The player from Tunisia had received a promo code from 1xbet’s telegram group, which yielded approximately 27€. Even though the bonus had been visible in his account, he had been unable to use it. His account had been verified since 2017 and this had been his first time receiving a promo code from the telegram group.
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It had been 12 days without any resolution or clear reasoning for the freeze. After the player explained his situation, we determined that his issue related to sports betting, which was outside of our jurisdiction as we only handled issues related to online casinos. Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information.
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The player from Japan had his account suspended and was unable to withdraw his balance. The casino had requested a screenshot of personal data from Sticpay’s website, which the player had found impossible to provide, thus hindering his withdrawal process. The player had previously been able to make withdrawals, but the account suspension had suddenly occurred on April 29. The casino’s verification process had been ongoing, with the player having provided ID and account confirmations for Sticpay and Jeton. The casino then requested a photo of the player holding his ID and phone next to his face. The player had complied with all document requests, but the casino did not immediately respond or unlock the account.
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We rejected the complaint because the player stopped responding to our messages and questions. The player from Argentina has deposited money into casino account but the funds seem to be lost. The player from India tried to withdraw his winnings, but all withdrawal requests have been rejected.
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The casino had claimed that the player violated the terms and conditions by having multiple accounts and only allowed him to withdraw his initial deposit. The player had denied having multiple accounts and had requested the Complaints Team to mediate the situation. The complaint was eventually rejected due to lack of response from the player. The player from France had reported an issue with the online casino platform, 1xbet, where his betting odds had been unexpectedly reduced. The player had claimed that the customer service was unresponsive to his queries. After reviewing the case, we had asked the player for more information to better understand the situation.
Last modified: July 24, 2024