Chelsea and Liverpool forced to cut ties with Russian-owned global betting partner 1xBET
Content
- Player suffers loss due to casino’s negligence on Responsible Gambling.
- Player’s account was deleted without notice.
- Live Streaming Support
- Popularity
- Player’s winnings have been blocked by casino.
An Indian player’s withdrawal and casino gameplay were blocked. Despite having provided the requested ID cards and other details to the casino’s security team, further requests were made for a mobile operator app screenshot containing personal data. The player was struggling to meet these requirements and sought assistance. The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account.
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The minimum deposit amount for this promo is really low, much lower than most other online sportsbooks. If you’re using Euro, you only need to deposit €1, and if you’re playing in CAD, it’s $2, so it’s worth checking the amount for your currency. However, 1xbet offers a no-risk Bet package that gives customers a free bet when an already-placed bet is lost. Experts attribute this to the wide range of betting activities and options, lucrative bonuses, and fair odds.
A player from Norway made multiple deposits to 1xBet that were deducted from his bank but were not credited to his account. Despite providing transaction IDs as proof, the casino refused to acknowledge them due to the lack of a timestamp, which the player’s bank did not provide. The Complaints Team advised the player to contact his payment provider for an investigation. Due to the player’s lack of response, the complaint was rejected.
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The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player from Brazil has been accused of opening multiple accounts. However, after gathering the necessary information from all involved, the complaint was closed as “rejected” because the player’s issue concerns sports betting and accusations related to it. The player from Singapore is struggling to withdraw his winnings.
At least 3 events within the accumulator must have odds of 1.40 or higher. ”Tovarch” from Ukraine complained that he hadn’t received the full amount of his balance because casino kept 10% of the withdrawal funds (around 250$). They claimed that they had fulfilled the obligation to the player according to their T&C. Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately.
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The player complained about getting repeatedly locked out of his account due to verification checks. Last time, his account got locked and he sent all required documents to the casino, but two weeks later, his situation hasn’t changed. The player from India has been accused of opening multiple accounts.
Despite having provided all the requested documents, the issue had remained unresolved. We had informed the player that depositing from a third-party account was against the casino’s terms and that the casino had the right to void winnings and block accounts based on this. We had also clarified that we handled complaints related to online casinos only and had limited insight into sports betting issues. Despite this, we had offered to contact the casino on the player’s behalf. The player from France had requested a withdrawal less than two weeks before submitting this complaint. The player claimed that the online casino confiscated his winnings of €49.32 from a welcome bonus, suspecting him of having multiple accounts.
In your email you have requested details on the licence and subsequent suspension and possible ban on the betting and gambling brand 1xBet. It is a balanced wicket at the Riverside Ground that offers an equal contest between the bat and the ball. The bowlers will surely pose a tough challenge to the batters, who once set, can start scoring freely.
The promo code is available for use throughout many countries where 1xBet is available. But you should learn a little more about what the casino offers and how you can enjoy gaming in many forms. I love the 1Xbet mobile app for placing bets on the go in Cote d’Ivoire. It is fast, responsive, and packed with all the features of the desktop version. Whether you’re at home or on the move, the app makes it easy to bet on your favorite sports. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
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Player suffers loss due to casino’s negligence on Responsible Gambling.
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Player’s account was deleted without notice.
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After number of weeks, the casino was not able to provide us with any specific information of the player’s request nor any solution, therefore we have closed this complaint as unresolved. The player from Somalia had his account suspended after unsuccessful verification. In the given circumstances, it would be very hard or even impossible to prove that he did not play with other connected accounts.
However, his recent deposit of usd was withheld due to a sudden account block. The player had confirmed he did not use multiple accounts for bonus abuse, and had asked the casino to close any other accounts. The player did not respond to further queries from the Complaints Team, which made it difficult to investigate the issue further. As a result, we had to reject the complaint due to the player’s lack of response. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate.
The player from India tried to withdraw his winnings, but all withdrawal requests have been rejected. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player’s account got blocked and the balance was confiscated. Although the casino explained the situation, it was not able to provide us with the relevant evidence supporting its claims and decision. The regulator decided this case in favor of the casino, and we accept this final decision.
The player from Morocco has been blocked and accused of providing falsified documents. After a verification process was complete, the player was successfuly verified and his winnings were paid. The player from the Philippines has been waiting for a withdrawal for less than two weeks.
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We had requested further details and communication records from the player for investigation. However, the player did not respond to our messages, which led to the rejection of the complaint due to lack of information. The player from Martinique claimed to have registered with a promo code for a 200% first deposit bonus but had not received the promised bonus. Despite attempts to contact customer service and provide the necessary information, the issue was not resolved.
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Advertising is particularly rife in modern football, and it is almost impossible to avoid mention of the likes of Bet365, Paddy Power and Ladbrokes when watching games on TV. It later emerged that 1xBet were used to promote gambling on children’s sports and cockfighting, among other offences. The live tables betting limits depend on the developers and can reach several thousands of euros.
We sought additional information from the player to help resolve the issue but received no response. Thus, we were unable to investigate further and had to reject the complaint. However, upon the player’s request, the complaint was reopened. In the end, the player was able to go through a video call verification and received his winnings. The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully.
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Shortly after that, her account was blocked and she was asked to send more documents via land mail, which cost her €50 to do so. Maria’s letter with all the documents arrived at the post office, but the casino representative never went to pick it up. The case remains unresolved and the winning wasn’t paid either. The player from Chile had won a prize of 18,750 pesos in the Spinomenal tournament but hadn’t received the money even after 6 days.
The player from Uzbekistan had been using 1xBet Casino for over three years and was unable to withdraw his funds due to new verification requirements. Despite having provided all requested documentation and screenshots, the casino’s security service remained unsatisfied and had stopped responding to the player’s queries. The player had submitted multiple documents including ID photos, utility bills, a mobile operator agreement, and transaction screenshots from his crypto wallet. However, the casino requested additional documents and eventually decided to terminate the player’s account based on an alleged violation of rules.
We extended the complaint’s timer twice to allow more time for the player to respond, but she failed to do so. Consequently, we had to reject the complaint due to lack of further response from the player. The player from Pakistan had had their account with 1xbet closed and over $4100 confiscated, following an investigation into alleged multi-accounting.
Skrill and Neteller are the safest choices to place online bets on sports, and bet365 has been the number one bookie for the pa… If you are ready to start using AstroPay digital wallet for your online transactions in Brazil, here are five easy steps to open an AstroPay account. AstroPay digital wallet supports multiple currencies and is widely accepted by merchants and online gaming platforms worldwide, making it a popular… The list of withdrawal methods is somewhat shorter, but there are still a lot of options, or to be more precise, over 100. The minimum withdrawal is a bit higher than the minimum deposit for each accepted method, but it is still quite low. For example, if you’re using your credit card, you will be able to deposit an amount as low as €2.
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We attempted to mediate the situation, but the casino insisted on a specific self-exclusion process that the player found intrusive. The player from Tunisia had made a 50TND deposit via E-payment, which was not credited into their account after 3 hours as stated by the casino. Customer support had been unresponsive to the player’s queries. However, the issue was resolved after the casino responded and credited the deposit amount to the player’s account. Consequently, we had marked the complaint as ‘resolved’ in our system. The player from Ontario, Canada had reported that his casino account had been blocked after a friend had misused his phone.
Consequently, the complaint was rejected due to lack of player response. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success. Despite having contacted the 1xbet team, he continued to receive vague explanations about the processing of his payment. The player’s funds had been transferred via a UPI transaction and he had provided a receipt of this to the casino’s support team. After a prolonged wait, the player’s funds were finally cleared. We had marked the complaint as ‘resolved’ after confirmation from the player about the successful resolution of his issue.
We had contacted the casino on the player’s behalf to gather more information, but due to the issue likely being related to sports betting, we were unable to resolve the complaint. The player from Canada reported that his account with 1xBet had been closed and winnings significantly reduced after verification. Despite having provided the requested documents and selfies for verification, the casino alleged that he had multiple accounts, a claim the player refuted. After the player contacted the casino, it was revealed that he and his friend, who lived at the same address, had used the same payment method, which was against the casino’s rules. Consequently, the casino closed the player’s account and settled all bets with odds of 1. The remaining balance of 500 Canadian dollars was withdrawn by the player.
The player from Peru is experiencing difficulties withdrawing his funds. The complaint was rejected because the player did not respond to our messages and questions. The player from Argentina couldn’t redeem match bonus on his first deposit of the day.
In many betting houses, among which one of them is obviously 1xBet, we can place a bet on virtual sports and win real money from it. The minimum deposit with all of these options is just one Euro, and that’s a very reasonable starting point. There are no maximum levels either so you can add and withdraw as much as you want. You can expect all of your deposits to hit your account instantly while there may be a 48-hour delay to process withdrawals.
After the investigation and studying proofs from the casino, it was concluded that the player has forged submitted documents. The player from Portugal has had their account blocked by the casino, claiming they have multiple accounts. The player from Nigeria had reported that his 1xBet account had been blocked for KYC verification. Despite having provided the requested documents, 1xBet support had claimed the identification provided was fake.
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The player had last communicated with the casino in May 2023 and had been unable to get a response since then. We had received the player’s verification documents but could not assist due to the complaint being over a year old, which made it a ‘cold case’. He had deposited 10,000, which was debited from his bank account but was never credited to his 1xBet account.
The player from India had confronted a complicated verification procedure with 1xBet after depositing and winning. When the player attempted to withdraw the profits, the casino had requested various documents and, after their submission, had stated that his account was under verification for 180 days. Additionally, 1xBet’s customer service had not been responsive and helpful.
We use dedicated people and clever technology to safeguard our platform. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Given the points considered, disclosure of the information would be damaging to the Commission as a regulatory body which serves to protect the wider public interest. This would result in making it more difficult for the Commission to achieve its regulatory aims. We acknowledge that there is a legitimate public interest in promoting the accountability and transparency of the Commission.
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Live Streaming Support
We had advised the player to wait for 14 days, as withdrawal processing could take up to two weeks. After two weeks, the casino had informed that the withdrawals were rejected due to technical reasons and the funds had been returned to the player’s game account. The player had won €3,000 and after successful verification, was able to withdraw €2,000.
The Complaints Team had advised the player to forward the case to the regulatory body. After further communication, the casino had lifted the self-exclusion, removed restrictions on placing bets and making deposits, and had credited a bonus of 2000 real to the player’s account. The player had refused the bonus, insisting on a court case for resolution. The Complaints Team had marked the complaint as ‘resolved’ following the player’s confirmation of the account being reinstated. The player from Germany was unable to withdraw his winnings as the casino had removed the VISA withdrawal option after he made a profit.
Even after notarizing the documents, they were still unable to access their funds and only received automated responses from support. We had asked the player to forward us any documents they had already sent to the casino for further investigation. However, the player decided to close the case as the matter had been moved to Curaçao. Consequently, we had to reject the complaint due to the player’s decision. It had been 12 days without any resolution or clear reasoning for the freeze.
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The player from Peru is experiencing difficulties withdrawing his winnings due to ongoing verification. The player requested a withdrawal that was supposed to be sent to his PayPal account. Later on, the PayPal had closed the player’s account with them claiming that he had used fake accounts to receive the money from.
The casino had blocked his account and removed all his winnings after discovering there were two accounts with the same details. The player had suggested merging the accounts instead of blocking. We had asked for additional information from the player to further investigate the issue. However, the player did not respond to our request, which led us to reject the complaint due to lack of further communication from the player’s side. The player from Algeria deposited 24,000, appearing not to have been credited to their casino account. The player contacted live support and was directed to an email address, but has received no response.
The player had tried this process three times and waited for two weeks, but the issue remained unresolved. We attempted to investigate the player’s complaint, but due to a lack of response from the player, we were unable to proceed further and had to reject the complaint. The player from Benin had won a substantial amount at an online casino but had trouble withdrawing his winnings. After fulfilling numerous documentation requests and participating in a Skype call, his account had been blocked unexpectedly.
The move is a major embarrassment for both clubs, who only this summer announced lucrative deals with the Cyprus-based firm, which is understood to be Russian-owned. It will increase the pressure for government legislation to limit the amount football clubs and players can be used to encourage gambling. The 1xBet company is based in Russia but the bookmaker is licensed in several countries around the world.
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It runs well and doesn’t hang up when you’re in the middle of the action. One helpful thing to note about 1xBet is that it often asks for identity confirmation. You may be given your bonus well before you send details on your identity to the site.
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Player’s account remains locked despite verification.
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As one of the most-used payment methods, Neteller is usually the … AstroPay offers a cashback of 1% for players who deposit over 5,000 EUR/USD into their AstroPay accounts and use it for online gaming transactions. Frequent and also occasional players can significantly benefit from this offer! AstroPay cashback promotion not only provides users with an additi… In the world of online sports betting and gaming, Bet365 is a prominent name known for its extensive offerings and user-friendly experience.
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After the player explained his situation, we determined that his issue related to sports betting, which was outside of our jurisdiction as we only handled issues related to online casinos. Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Brazil had been waiting since March 26th for account verification at 1xBet.
We attempted to investigate the issue, but due to the player’s lack of response to our inquiries, we were unable to proceed and had no option but to reject the complaint. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity.
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He said he had requested a withdrawal, it was accepted and he received vouchers to his email. He wanted to use the vouchers but got an ‘invalid vouchers’ error. The casino replied that the player has never provided the documents they had requested from him. Then the casino said that they didn’t have their own payment system suggesting this was a payment provider issue. All this case is very unclear, both parties failed to provide evidence at various stages of the investigation.
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1xBet accepts payments through various cryptocurrencies, most notably the Bitcoin. You’d have to get a dedicated currency wallet and purchase the currency beforehand. The value of that currency may also change at any time, so be sure to complete your transaction as soon as possible. Online casinos have been supportive of the cryptocurrency industry in the last few years.
It quickly became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. The player from Turkey has been struggling to withdraw their winnings. The player from Cambodia is experiencing difficulties withdrawing his winnings due to ongoing verification. ”Abhibhan” from India made a deposit of 10,000 INR which was debited from his bank account but not credited to his player’s account.
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Even despite that, you can expect this casino to be a good place to play at. 1xBet Casino appears on 3 blacklists, but they haven’t influenced our rating of this casino. We’ve chosen to ignore them either because they’re related to the casino’s previous owner, or because some other applicable reasons.
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They include simple bets on the victory of a team or player, score bets, totals, and many other variations. Thanks to this, you can choose the most interesting strategy for you and experiment with different types of bets. As mentioned above, 1xBet is a BIG betting site, which means it can sometimes feel a bit cluttered.
The player from Argentina had their account blocked by the casino, which is holding $550 in winnings, due to claims of having multiple accounts. The player from Brazil has not received a response from 1xbet for days regarding document verification needed for withdrawal. Despite sending several photos and reporting the issue via chat and phone, the situation remains unresolved after more than 7 business days. Since breaking into the sports betting scene back in 2011, 1xBet has established itself as a betting site of note. Licensed in Curacao, you can rest assured that the company is audited by a reputable gaming authority that ensures that the games are fair. You can find a long list of betting markets from all over the world along with casino games to enjoy.
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Player’s winnings have been blocked by casino.
The weather forecast is for scattered showers on the match day in Chester-le-Street with a high of 19 degrees Celsius. At the same time, the Russian league ended weeks ago before entering the championship play-off stage involving the top eight teams on the table. CSKA Moscow finished 2nd on the table with 59 points from thirty matches in the regular league.
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1xBet is a bit different than most other online betting operators. The website layout and design are somewhat old-fashioned and will remind you of the olden days of the internet, but there are no problems in terms of functionality. If you click on the settings button, you will be able to make a lot of changes to the site’s outlook, based on your preferences.
What we really like about eSports at 1xbet is the fact that they have taken the time to list a specific set of promotions. It’s rare for an operator to publish eSports deals and for that reason alone, they are worth checking out. In summary, if you bet on eSports at any level, then you should really be looking to sign up here. However, we did find it tricky to locate the eSports options which are placed on a sliding tab across the centre of the page. Now that we know where they are, it will be easier to access them next time.
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The player from India is unable to deposit or withdraw money from their 1xbet account. Despite multiple attempts to contact support through various channels, they have received no response for over 24 hours. We’ve thoroughly reviewed 1xBet Casino and gave it an Above average Safety Index. It’s generally a good casino to play at, but there are some things worth noting. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
The arrival of 1xBet in Kenya has significantly improved the betting experience of locals. The brand became accessible in the country a few years ago and has garnered many customers within a short period. After its establishment in 2007, the company became interested in Kenyans’ passion for gambling. Since then, it has developed into a major sportsbook platform in the country, making gambling products more accessible and entertaining for players. To be completely honest, this is one area of the 1xBet operation that could be looked at. The design of the site makes all of the relevant areas stand out so it easy to switch between sports and casino and you can also access customer services quite easily.
Almost 3 months later, he still didn’t get the refund from casino. The casino didn’t respond to mediator’s request to give updates regarding this ongoing complaint. ”Vema957” from India made a deposit of 50,000 INR which was debited from his bank account but not credited to his player’s account. Almost 4 months later, he still didn’t get the refund from casino.
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In summary, those that keep asking how does 1xBet work will need time here, but when you keep coming back, it does get easier. This has to be one of the busiest platforms for general sports offers so, if this is important to you, the 1xBet eSports site has to be up there with the best. Bitcoin is the sole crypto method on the roster, and you can use the blockchain in the normal way. In this episode, we will tell you about this popular company, its main features, and advantages.
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Last modified: July 1, 2024